What items are returnable?

Any product purchased in the last 30 days

In unworn and unwashed condition

 

How do I request a return?

Please click HERE to communicate with our customer service team.

 

Are there any charges for exchanges or returns?

International customers: At this time, international customers must pay their own return postage

HK: Nope! You'll be given a pre-paid shipping label to send your order back to us

 

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within an average of 5-7 business days.

 

Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.

 

I need my refund redirected to a different account.

So sorry for the issue! Unfortunately, we are only able to issue a refund to the original point of purchase for the order. Please reach out to your bank for more information on how to reroute the funds to the correct account.